A hotel bedroom with a large bed, green and blue decor, and vintage furniture. There are windows with dark curtains, a chandelier, a fireplace with artwork, and a cozy window seat with yellow pillows.
Open wrought estate iron gate leading to a lovely cobblestone path, flanked by green trees and a vineyard background.
A dining table set with wine glasses, white plates, white napkins, and a colorful floral centerpiece in a well-lit room.
Close-up of smoked salmon slices and peppercorns on a black slate platter, with blurred background of wine glasses, bread, and cheese.
Inside a rustic barn decorated with string lights and flowing curtains for an event.
A vintage-style pink and black patterned sofa with decorative pillows depicting animals and foliage, a small glass vase with flowers on a black table in front, a teal wall-mounted lamp casting warm light, and dark leafy wallpaper with floral accents.

What we do

Heritage Hospitality Consulting is a boutique hospitality and advisory consultancy with a proven track record of improving and transforming independent hospitality businesses.

Providing overarching business consulting followed by practical hands on support to drive business growth and delivers results.

Specialists in hospitality consultancy providing short, medium and long-term services for all your commercial needs.

“Heritage Hospitality has helped us focus our income generating activity. The support has been invaluable with the business plan and marketing strategy and has guided the development of positioning in new markets. Rosemary is great to work with and the experience she has shared will continue to be of benefit well into the future.”

CHAS charity

Consultancy Options

A Trusted Approach

Heritage Hospitality Consulting provides discreet, practical consultancy for independent hotels, hospitality businesses, estate owners and exclusive uses who want to strengthen their existing business (or create a new business), and without relinquishing control.

Our approach is collaborative, commercially focused and tailored to the realities of owner-operated businesses - where heritage, legacy, reputation and long-term value matter as much as short-term performance.

Heritage Hospitality come on board to work closely with owners and in-house teams to help shape businesses that work financially without losing what makes them special, delivering real value for owners, teams and guests alike, and with a focus on protecting the spirit of independence, inspiration and originality that makes boutique hotels and historic estates so compelling.

We offer a wide range of advisory and hands-on services designed to help clients improve their offering, sharpen their proposition and navigate periods of change. This often comes at moments of disruption — a shift in ownership, market pressure, operational challenges or the need to reposition — when clarity and experienced guidance are essential.

Our approach starts with listening and analysis, looking carefully at where gaps exist, what is no longer serving the business, and where opportunities are being missed. From there, we work with clients to identify what needs to change, develop clear, achievable solutions, and support their implementation in a way that fits the culture and ambitions of the business.

The result is not a one-size-fits-all strategy, but thoughtful, practical change that strengthens performance while preserving the individuality and independence of each property.

Pricing and Proposals

Please get in touch by phone or email to make an enquiry.

Services

  • Business Consulting

    Strategic Business Reviews

    Transformation projects

    Asset Development

    Feasibility Studies

    Financial Planning

    Process and System Reviews

    Focus on Commercial Development and Revenue Generation

    Sales and Marketing Strategy

    Sales & Marketing Representation

  • Marketing

    Project managing marketing agencies on behalf of clients ~ to cover strategy planning, website content & design, collateral, social media, email campaigns and digital strategy

    Brand and Positioning

    Marketing Strategy 

    Website Project Management

    Email Marketing

    Partnership Marketing

    Gift Voucher Management

  • Sales

    Sales Development

    Sales Strategy

    Outsourced Sales Representation

    Commercial Reviews

    Revenue Management

    Customer Journey Reviews

    Database Development

    Events Handling

  • Associates

    Access to a trusted network of industry associates:

    Marketing

    Photography and Video

    PR

    Revenue Management

    PMS and Booking Engines

    Cost Control

    Recruitment

    Training

    Architects and Interior Design